Frequently asked questions
Here are the questions we're asked most. Can't find your answer? Write to us.
The machine
Arcraft is a brand of handcrafted arcade machines designed as home furniture: treated pine sides, an oven-baked painted body and comfortable room for two players. The first model is the Arcraft Bartop, a tabletop machine.
Yellow, grey, white, beige and black — all at the same price. Images of colours other than yellow are colour simulations, and shades may differ slightly from your screen.
The machine is built for two players standing or sitting side by side, with a joystick and buttons for each player.
The machine comes with games and runs a RetroPie-based system with a branded theme we built especially for Arcraft. We don't publish a list of games on the site; we're happy to answer specific questions personally.
Full technical specifications (dimensions, weight and screen size) will be published once the production model is finalised. If you're planning a spot at home, write to us and we'll help.
Ordering & payment
The price is ₪6,000 including VAT. In Israel it also includes delivery and installation in your home. No VAT is added on top of the displayed price.
Payment is made on the secure payment page of a licensed payment provider. Card details never pass through us and are never stored by us. Before you confirm, you'll see exactly the amount and currency that will be charged.
The order confirmation email is not a tax invoice. A tax invoice will be issued in accordance with the law.
Online ordering is currently open for delivery in Israel only. We plan to open sales in the US and Europe later, with a DIY kit. In the meantime, write to us and we'll look into options together.
Delivery & installation
Estimated delivery is up to a month from your order. Your machine is made by hand, and we'll keep you updated along the way.
We'll contact you in advance to schedule a time. When you order we'll ask about floor, elevator and access details so the delivery goes smoothly.
Warranty & service
Every machine comes with a three-year warranty, subject to the warranty terms, plus remote support.
Contact us — most issues are solved with remote support. If a technician visit is needed, the listed visit fee is ₪250, subject to the service and warranty terms. Visits required for repairs covered by the warranty are handled according to the warranty terms.
Yes, in line with Israeli consumer protection law and our cancellation policy. Full details are on the Cancellations & returns page.